Improved Control of Internal Operations

As globalization continues and access to world markets becomes easier, manufacturing industries are under pressure to remain competitive and improve efficiencies while reducing costs, and being able to deliver their product anywhere in the world at short notice.

These expectations require improved internal controls throughout the manufacturing business. To support this, a number of capabilities are being developed to offer the manufacturing business the required level of internal control.

SYSPRO Installer

The SYSPRO Installer Application lets you install SYSPRO 8 and its required software components, as well as deploy hotfixes.

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SQL Health Dashboard

The SQL Health Dashboard provides SYSPRO Administrators and SQL Database Administrators a one-stop-shop for viewing and managing the system for high availability.

The dashboard displays information on both the system and company databases to assist in identifying potential problems, as well as enabling the repair of certain issues found within the databases.

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Forgot Password

This lets you reset your SYSPRO passwords without requiring the assistance of a system administrator (you're typically locked out of the system after exceeding a pre-defined number of login attempts allowed).

You can request a password reset from the SYSPRO login screen (select Forgot Password) and are then notified via email that a request for a password reset has been received and that the password has been reset. The email includes a temporary password which is valid for a specified time period. When next you log into SYSPRO using the temporary password, you'll need to enter a new password.

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Missions and Tasks

The Missions and Tasks feature lets you create a work-to-list for queuing and moving inventory within a warehouse. This gives warehouse managers greater work allocation control and visibility.

A mission can be created for inventory putaway, sales order pick or cycle count transactions. Once missions and tasks are assigned to the employee or team they can be serviced using the WMS Missions & Tasks application in SYSPRO Espresso (where operators can then view their tasks from a mobile device) or the WHM Review Mission Tasks program.

The system is updated in real time as the stock is physically moved and the task completed. Once all tasks are done, the mission can be completed.

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Sales Pricing Engine

The Sales Pricing Engine feature simplifies price configuration by supporting a single point of capture and maintenance for all basic pricing methods and includes support for date effectiveness for all pricing methods. It is a new definition for the concept of a price list, providing a single, simple and efficient way to manage all basic pricing methods, including being able to assign multiple price rules to groups of customers using price groups.

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SYSPRO Point of Sale

SYSPRO Point of Sale is a fully-integrated software solution that facilitates over-the-counter sales transactions by accepting payments or deposits efficiently. It is used to sell stock directly to a customer, enabling immediate stock allocation and payment (i.e. performed at the point of transaction).

It includes complete offline trading functionality, which allows the system to keep working without interruption if the network or main server goes down. Replication and synchronization ensure that data consistency is maintained between the servers.

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Cycle Count

The Cycle Count feature lets you perform partial stock counts at specific intervals without disrupting daily operations.

This feature is designed to be used with the SYSPRO Scheduler to allow for the planning and scheduling of specific cycle-counts for particular areas in the warehouse.

A mission can be generated from a cycle count to assign counting tasks to the warehouse operation, which can then be completed using the Espresso WMS Missions & Tasks application. The system is updated real time as the stock is counted and the task completed.

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Order Picking

The Order Picking feature provides picking routines to improve order book fulfillment and the management of the pick processes. It is an extension of the multi-bin functionality that is currently available in SYSPRO.

A mission can be generated from a sales order pick in order to assign picking tasks to the warehouse operation. The picking tasks can then be completed using the Espresso WMS Missions & Tasks application. The system is updated real time as the stock is picked and the task completed.

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Bin to Serial Linkage

The Bin to Serial Linkage feature lets you accurately determine where (from a bin perspective) serialized items reside in a warehouse.

This provides efficient traceability of stock serial tracking across warehousing functions. You can now find and use serials in a more timely manner, as any stock movement can be traced at bin level for serialized stock codes. You can also view the specific bin location of the serial when receipting, issuing or selling serialized items.

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Recorded Dates

The Recorded Dates feature lets you better manage the life-cycle of your products by enabling you to record several industry-specific dates against items.

The dates are captured and saved against specific lots, allowing you to manage the shelf life and expiration dates of your products. Dates include: use by date, sell by date, internal expiry date, manufacturing date, dispatch date and best before date.

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Recall Management

The Recall Management feature caters for a request from a manufacturer to return a product after the discovery of safety issues or product defects that might endanger the consumer or put the organization at risk of legal action.

A product recall can be applied at warehouse, bin, stock code, lot or serial level (effectively placing them on hold) and may affect sales orders, jobs, parent parts and kits.

The product recall process includes stock items that were manufactured, sold and delivered to the customer, as well as items that were receipted into stock and are still residing in the warehouse.

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Job Nesting

The Job Nesting feature lets you combine several small jobs into one larger nested job process. This lets you view and select combinations of work orders that can be batched together into larger processes (e.g. you can nest multiple jobs using the same raw material or components).

The result is a reduction of waste and operational costs, optimized use of raw material and resources, and improved efficiencies.

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Request for Quote System

The Request for Quote System feature forms part of the procurement process and extends collaboration to your suppliers by automating the quote process and servicing of the RFQ by the supplier.

Suppliers are invited to bid or quote for stocked and non-stocked products. Once the potential supplier's quotation is received, it is either accepted (a purchase order can be created and submitted to the supplier) or rejected.

This feature is designed to be used with the SYSPRO Supply Chain Portal, which allows suppliers to submit their quotations online.

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Preferred Supplier

The Preferred Supplier feature lets you configure and manage sourcing policies for your stock codes.

A sourcing policy determines who is the preferred supplier of a stock item and helps a company stay competitive by ensuring that purchasing agreements and policies are upheld when creating requisitions and purchase orders.

A purchasing strategy benefits buyers and suppliers - suppliers have guaranteed sales, while buyers can negotiate favorable terms.

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Return to Supplier

The Return to Supplier feature facilitates the return of goods or services to suppliers as a result of defects or other reasons for dissatisfaction.

It simplifies the process of returns and provides an efficient method of controlling items leaving site for returns or repairs. This ensures visibility and tracking of the item until the process is concluded.

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Intrastat Reporting

Intrastat Triangulation occurs when three EU states are involved in a transaction, where one orders goods from a second while goods are sourced from a third.

  • The state receiving goods records an Intrastat arrival.
  • The state dispatching goods records an Intrastat dispatch (declaring the ordering state as a recipient).
  • The intermediary or agent state records nothing for Intrastat purposes.

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Manufacturing Operations Management

SYSPRO's Manufacturing Operations Management solution helps manufacturers measure performance in a drive towards world-class standard of operations for overall equipment effectiveness (OEE), total effective equipment performance (TEEP) and overall labor effectiveness (OLE).

It increases productivity and lowers costs by minimizing loss within the business. Operational efficiencies are optimized through better workflow of core manufacturing activities (e.g. schedule, publish, collect, track, analyze and improve).

It facilitates the connection of machines and other devices to digitize the factory (Industry 4.0) and gain competitive advantage.

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Customer Complaint System

The Customer Complaint System feature forms part of the Quality Management System. It provides a platform for customers to raise complaints and for the organization to investigate and take the necessary action to address these complaints.

Once a complaint is received and categorized, possible corrective and/or preventative action can be developed and implemented to ensure customer satisfaction is maintained.

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Espresso Barcoding

To simplify processes like queries on stock items, bin transfers, receipts and stock takes, SYSPRO lets you associate a barcode or quick reference code to an item.

You can then use a camera-enabled device to scan or capture the codes and display the information in SYSPRO Espresso.

Items that can be scanned, include stock codes, warehouses, quantities, document numbers, bin numbers and lot numbers.

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Espresso Customer Workbench

The Espresso Customer Workbench includes various customer components that lets you view customer data and add or update transactions within one application without having to leave the current application.

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Espresso Scripts

The Espresso Application Builder program includes a script editor that lets you add scripting to an Espresso component. This allows you to build additional business logic into Espresso.

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Espresso Xpress Cart

The Espresso Xpress Cart provides manufacturers and distributors with an efficient, fast and simple-to-use mobile sales ordering app, extending the sales order experience directly to customers.

This is achieved using flexibility, efficiency, ease and speed of capturing orders online, mobility on the road and improved customer ordering experience.

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Espresso SFDC

The Espresso SFDC (Shop Floor Data Collection) Workbench provides a mobile solution for capturing all production-related transactions directly from the shop floor.

It enables access to all job-related transactions and work-to-lists available to the shop floor via mobile devices.

Operators are directed to their work-to-lists, have insight into job specifications and are presented with a single point-of-entry for recording all their production progress.

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Espresso SO Document Printing

When maintaining a sales order in SYSPRO Espresso, the SYSPRO Espresso Sales Order Document Printing application lets you generate invoices, delivery notes and order acknowledgments.

When generating a document, the current status of the document and built-in business rules determine the type of document that can be generated and the document formats that can be selected. You can also reprint documents that have already been printed.

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