You use this program to maintain the list of people who require access to SYSPRO, as well as to define any restrictions applicable.
Amendment journals are created automatically for changes to operator settings. These journals can be viewed, printed and purged using the Operator Amendment Journal program.
Field | Description |
---|---|
Edit | |
Copy | Creates a new operator by copying the details from another operator code. You can view the last operator code copied during the current run of the program, once you copy at least one operator. |
Contact | If the Contact Management System is installed, then
this creates a new contact for the operator, or enables you to
maintain existing contact details. Operators are available across all companies, while contacts are company-specific. For this reason, operators are created as contacts in all companies. |
Contact Details | Uses the Contacts program to maintain contact details for this operator in the Contact Management System. You will be prompted to create a link if one does not already exist. |
Remove Contact Link | Removes any link between the operator code and a CMS contact. Only the link is removed (i.e. you must use the Contacts program to delete contacts. |
Password | |
Set Password | Uses the Password System program to assign a login password to this operator code. This enables you to prevent unauthorized usage of this code. |
Set Alternate Password | Enables you to assign an alternate password for the operator. This is used exclusively for the Electronic Signatures system, where against the eSignature Global Configuration you indicate whether to use the operator's primary or alternate password to secure the respective transactions. |
Field | Description |
---|---|
Personal | |
Operator | This indicates the operator code you entered. |
Operator name |
This indicates the descriptive name assigned to the operator. |
Network user name |
This indicates the name used by this operator to log in to the network. If you enabled the option: Use network user name (System Setup) then SYSPRO assumes that the operator code is the same as the network user name and inserts the network user name automatically in this field when you save the operator settings. You enter the network user name if you want the operating system to authenticate the operator. |
Group |
This indicates the primary group to which this operator belongs. This cannot be the same as a Subgroup already defined against the operator. Groups enable you to categorize operators, selectively indicating modules and programs they are allowed to access. Groups are configured using the Groups program. |
Subgroup | Enables you to assign the operator to up to 200
subgroups, accommodating the need for certain operators to
inherit the program access settings of a number of different
groups, without you having to configure additional groups.
When establishing an operator's level of access to a program, the system allows access if any of the groups allow access to the program. Access to a program is Denied only if all the groups to which the operator belongs deny access to that program (see Subgroup considerations in the Notes and warnings section). |
Location | This indicates the physical location of the operator. |
This indicates the e-mail address of the
operator. This address can be used by the Event Management program when you define an event type as email and select the Notify user option or when you select the event Requisition routed to another user. |
|
SQL Server authentication | |
Login name |
This indicates the name used to validate the operator's access to SYSPRO, if the company is defined as a SQL Server based company (Company Maintenance) and you indicated that you require SQL Server authentication (System Setup). If you indicated that you require NT authentication (System Setup) then the operator login and password required to access SYSPRO is the network login id that is authenticated by Windows NT. |
Password | This indicates the password assigned to the Login name. |
Field | Description | ||||||||||
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Date options | |||||||||||
Set accounting date to system date | Indicates that the accounting date and time must be set
to the operating system date when this operator accesses
SYSPRO. Otherwise the SYSPRO company date is used. In a client/server environment, setting the accounting date to the system date ensures that all clients connecting to the server use the same date and time (for those operators that have this option enabled). |
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Use client system date | Bases the accounting date on the system date of the
client workstation instead of the server (typically used if
the geographic locations of the client and the server are in
different time zones, which could affect dates). When this option is enabled, the client date is used for business objects invoked by VBScripts run from the client machine.
|
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Allow to change temporary company date | Enables operators to use a specific default date for transactions which remains valid until the operator exits from SYSPRO, or selects a different date. | ||||||||||
Allow to change company date | Enables the operator to change the company date in SYSPRO and (providing the operator is allowed to change the temporary company date). | ||||||||||
Login | |||||||||||
Allow concurrent use of this operator | Enables more than one person to use the same operator
code at the same time (e.g. several administrators sharing an
account, or several operators using an account as a guest).
|
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Notify ADMIN inbox if duplicate login | Notifies the administrator (via the Message Inbox facility) when the operator code is used more than once at the same time (if concurrent use of the operator code is disabled). | ||||||||||
Override when company logins prevented | Allows an operator to log into a SYSPRO company despite
logins being prevented for that company (Company Maintenance). This is useful for operators who do not have system administrator privileges, but require access to resolve a problem (e.g. an automated task prevents operators from logging in until the task is complete, but the task fails and the operator needs to access the system). |
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Company access | Indicate whether the list of companies refers to those the operator is denied/allowed to access. | ||||||||||
Company list | Indicates the SYSPRO companies to which the operator is allowed/denied access. | ||||||||||
General | |||||||||||
Fax/mail integration required | Allows the operator to fax documents (e.g. purchase
orders, sales order and statements) from within the system, as
well as email any SYSPRO report from within the
system. If this option is not enabled, the email option on the SRS Document Print Preview window is disabled. If the Office Automation and Message module is not installed, then you can only bulk email/fax statements using the Statement Print program and fax/email SRS reports. |
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Tickover refreshes on reports/batches | Indicates the rate at which the system must notify the
operator of its progress when producing reports and running
batch programs. You can set the tickover according to a record count (i.e. the number of rows processed) or a time period (i.e. the number of minutes or seconds that have elapsed).
|
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Special language support | This option is applicable only if you are using SYSPRO
in Thai. It affects the display of text in the Notepad Editor (Admin Notepad Editor (Rich Text)).
|
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Access | |||||||||||
Report designer |
Enables the operator to create new reports using SYSPRO Reporting Services (SYSPRO Reporting Services) and to design new SRS document templates (SRS Document Print Setup). You cannot access this option if concurrent use of the operator code is enabled (the license conditions for the SRS Report designer requires that only specific operators can use the designer). The number of report designers and the number of designer seats is used to determine the number of users who may access the Report Designer function of SYSPRO Reporting Services concurrently (i.e. if you are licenced for two Designer seats, then you can only select this option for two operators).
|
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Analytics administrator | Enables the operator to access the SYSPRO Analytics Setup program as well as the Site Administration Menu within the SYSPRO Analytics Administration program. | ||||||||||
Analytics viewer | Enables the operator to access the Viewer
Menu within the SYSPRO Analytics Administration program. You cannot access this option if concurrent use of the operator code is enabled. |
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Role layout design | Enables the operator to define the layout of docking panes or configure list views and data grids (see Customization Management). If this option is enabled for multiple users, only one operator at a time can access the Design UI Layouts function. If this option is not enabled, you will only be able to create and copy Organization Lists within the SYSPRO Contact Management System for your own operator code.
|
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Contact management user only | Indicates the operator is licensed to only use the
Contact Management System features of the SYSPRO application
suite. The option is disabled if the operator has administrator rights. Only the licensed number of operators configured as 'CMS only' operators can access SYSPRO concurrently. This cannot be enabled for operators with Administrator rights. |
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Point of sale user only | Indicates the operator is licensed to only use the
SYSPRO Point of Sales module. The option is disabled if the operator has administrator rights. |
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Espresso license type |
|
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Numeric formatting | |||||||||||
Override company setting | Uses the decimal symbol for numeric values defined against the operator instead of at company level. | ||||||||||
Decimal character | Indicates the decimal symbol you want to use for
numeric values for this operator. This affects every numeric
field that contains decimals (e.g. values, costs, prices,
quantities, unit of measure conversion factors, currency
conversion factors, etc.). Numeric fields output by the SYSPRO Report Writer will use the decimal character specified here. SYSPRO graphs use the Decimal and Digit grouping symbols configured within your Region and Language settings to format the numbers displayed. SYSPRO Analytics Viewer uses the Region and Language settings for currency values. Variables have been added to the System Information section of all SRS reports to indicate the number of decimals to display (DecimalsToDisplay) and the decimal character to use (DecimalCharacter). This, in conjunction with the SeparatorToUse variable can be used to format reports to meet your requirements.
|
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Use 1000 separator |
Defines a delimiter for numeric values over 999.00 for this operator (e.g. a value of 123456789.12 is displayed as 123,456,789.12). This affects every numeric field (e.g. values, costs, prices, quantities, unit of measure conversion factors, currency conversion factors, etc.). |
||||||||||
1000's separator character | Indicates the character (symbol) that must be used as
the 1000's separator for numeric values for this operator.
This affects every numeric field (e.g. values, costs, prices,
quantities, unit of measure conversion factors, currency
conversion factors, etc.).
|
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Number of digits after decimal |
Indicates the number of decimals you want to use for numeric values for this operator. An entry of zero removes decimals from values in entry and display/print fields. Regardless of your setting here, values are always held to two decimal places. Free-format stationery assumes a minimum of two decimals for any Price field, and three decimals for any Inventory Unit cost field. The option: Maximum decimals to show for price/cost (System-wide Personalization) controls the number of decimal zeroes displayed in price and cost list view columns. |
Field | Description |
---|---|
General | |
Company | Indicates the default company that must be used for this operator. |
Requisition user |
Indicates the default requisition user that must be used for this operator within the Requisition Entry, Requisition Create Purchase Orders and Requisition Stores Issues and Transfers programs. You can use the eSignature PO Requisition change user (eSignature Setup) or the operator activity PO Req change user (Security Activities) to enforce the use of the default requisition user defined here. See alsoRequisition System Introduction. |
Buyer |
Enter a default buyer. The buyer will be added to the following programs, unless a buyer has already been specified:
|
Counter sales | |
Customer |
Indicates the default counter sales customer that must be used for this operator within the Sales Order Entry and Point of Sale Entry programs. If left blank, then the Counter sales Default customer (Sales Orders Setup) is used. |
Cash drawer | Indicates the default cash drawer that must be used for this operator (see Sales Orders Point of Sale Introduction). |
Payment code | Indicates the default payment type that must be used for this operator. |
Access | |
Bank | Indicates the default bank that must be used for this operator. |
Customer branch | This is the default AR branch that must be used for this operator if the Default AR browse to operator branch setup option (Accounts Receivable Setup) is enabled, in which case the browse on customers defaults to displaying only those customers linked to this branch. |
Supplier branch | Indicates the default AP branch that must be used for this operator. |
Job classification |
Indicates the default job classification that must be used for this operator. You must enter a valid job classification if your job numbering method is by job classification (Set Key Information) and you use the Requirements Calculation program. |
Warehouse | Indicates the default warehouse that must be used for
this operator. When this is not defined, the Default warehouse defined against the Company is used (Company Maintenance). Whenever you add or change the default operator warehouse, you need to restart SYSPRO for your changes to become effective. |
Field | Description | ||||
---|---|---|---|---|---|
Settings | |||||
Timeout required in menu and queries |
Indicates whether a timeout facility is required for this operator against SYSPRO menus and Query programs. This can be used to prevent the unauthorized usage of an operator's code when, for example, the operator is away from the computer. |
||||
Timeout action | |||||
Ask operator password | Requests the operator password for any mouse/keyboard activity that occurs after the timeout period is exceeded. | ||||
Logout from SYSPRO |
Logs the operator out automatically when the timeout period is exceeded (providing the operator was not logged into a program from within another program - in which case the operator is returned to the calling program and not logged out of SYSPRO). |
||||
Timeout period | Indicates a specific period of time where no
keyboard/mouse activity has been detected after which the
selection made at the Timeout action
field is activated.
|
Field | Description | ||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|
Activities | See Security Activities
for a detailed explanation of the activities that can be
configured within SYSPRO. Review the Notes and warnings section for role-based considerations. |
||||||||||
Selection |
|
||||||||||
Configure Activities | Select Edit to selectively configure the access level to activities for the operator. | ||||||||||
Fields | See Security Fields for a detailed explanation of the fields for which access control can be configured. Review the Notes and warnings section for role-based considerations. | ||||||||||
Selection |
|
||||||||||
Configure fields | Select Edit to view a list of available fields and configure the access level for this operator. | ||||||||||
Menus | |||||||||||
Enable standard SYSPRO menus | Indicates whether the operator is allowed to access the standard SYSPRO menus provided. | ||||||||||
Password | |||||||||||
Number of login attempts |
Indicates the number of times the operator can incorrectly enter the password before being locked out of the system. This defaults to unlimited, but can be between 1 and 9 failed login attempts. This does not apply to e.net Solutions. |
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Operator locked out |
Indicates whether a lock has been set against the operator (i.e. the operator will be unable to load SYSPRO). Review the Notes and warnings section for deletion considerations. |
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Password never expires |
Indicates you do not want the password for this operator to ever expire, regardless of any other password settings. |
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Last login | Indicates the date and time that the operator code was last used to load SYSPRO. | ||||||||||
Salesperson access control | The access level defined here also applies to customer and account information Within the SYSPRO Contact Management System. | ||||||||||
Assign salesperson to current operator | Indicates that the operator is also a salesperson. | ||||||||||
Salesperson | Indicates the SYSPRO salesperson code of the operator. | ||||||||||
Apply access control | Limits the operator to being able to only edit their own data. The operator can, however, still view the data for other salespersons. | ||||||||||
Filter reports and browses | Prevents the operator from viewing the data of other salespersons in browses or reports. |
The E.net tab enables you to configure restrictions and preferences against an operator with regard to the customers they can access and is applied to business objects when sales orders are processed.
Field | Description |
---|---|
Functional role |
This indicates the role of the user who is linked to this operator code. It enables you to filter information returned by business objects according to the user's role. Available roles that can be assigned include:
|
Language |
This indicates the language in which you want to display the user interface for business objects loaded by this operator. You can choose a language from the drop-down menu, or select {custom} to enter a user-defined language code (only entries in the range 30 to 99 are allowed). The business object retrieves the operator's language code automatically and returns the value as an XML attribute in the root element of the returned document (e.g. a language code of 07 is displayed as: <InvQuery Language="07"...>) Translating the user interface of business objects is accomplished using two files:
|
Date format |
This indicates the format in which you want the user interface to display dates within business objects loaded by this operator. The business object retrieves the operator's date format automatically, and returns the value as an XML attribute in the root element of the returned document (e.g. A date format of 05 is displayed as: <InvQuery DateFormat="05"Tgt;) Select 08 - {custom} to define exactly how dates must be transformed if the predefined settings are not suitable. This is achieved using an XSLT stylesheet called format.xsl which is stored below the root folder of the e.net web applications folder (i.e. \Main\Transform). If you do not modify this stylesheet file then the format default to 01. |
Decimal format |
This indicates the format in which you want the user interface to display value, price and cost fields within business objects loaded by this operator. The business object retrieves the operator's decimal format automatically, and returns the value as an XML attribute in the root element of the returned document (e.g. a decimal format of 02 is displayed as: <InvQuery DecFormat="02"Tgt;). Select 03 - {custom} to define exactly how decimals must be transformed if the predefined settings are not suitable. This is achieved using an XSLT stylesheet called format.xsl which is stored below the root folder of the e.net web applications folder (i.e. \Main\Transform). If you do not modify this stylesheet file then the format default to 01. |
Default supplier | This indicates the primary supplier code that is associated with this operator profile. |
Option | Description |
---|---|
Usage for e.net business objects | This enables you to indicate how you want to control operator access to functional areas of e.net Solutions according to the terms of your software license agreement. These are apportioned using the e.net License Import Wizard program. |
No access | Indicates the operator code cannot be used as a login for the business objects of e.net Solutions. |
Named user | Indicates the operator code can be used as a single-user
login to functional areas of e.net Solutions. If a second user
accesses e.net Solutions using this operator login, then the first
user is effectively logged out. This enables you to selectively monitor the activities processed by the user. Each named user effectively consumes one license, regardless of whether they are logged in. You would not use this option if you have a large number of users but only a few require access to the business objects at any one time. |
Guest/anonymous user |
Indicates the operator code can be used by a concurrent number of users as a login to functional areas of e.net Solutions (e.g. if your license caters for 10 concurrent users, then although any user can login using this operator code, only 10 can be logged in within a 30 minute period). This method can consume more licenses than necessary (e.g. a user who logs off and then logs back in within 30 minutes will consume two licenses). You would typically use this option if you have a large number of users, but only a few require access to the business objects at any one time. A benefit of this method is that you do not require a SYSPRO operator code for each person that needs the same access to the business objects of e.net Solutions. However, because the users of this operator login are anonymous, you will be unable to place restrictions on individual users (i.e. all users of this operator login will have the same defaults and restrictions) and you will be unable to use job logging and journals to establish which user performed a specific task. The Concurrent users field indicates the number of times that this operator code can be used as a login to the business objects of e.net Solutions within 30 minutes. |
Field | Description | ||||||||
---|---|---|---|---|---|---|---|---|---|
Customers |
|
The Customer orders field enables you to configure settings for up to 100 customers who can enter orders using SYSPRO e.net Solutions, regardless of the salesperson to whom they are linked.
Field | Description | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Warehouse selection | |||||||||||||
Warehouses | Enables you to indicate a list of warehouses for which the customer associated with this operator profile can create orders. | ||||||||||||
Access Control | |||||||||||||
Product Classes by Customer | Enables you to indicate the product classes for which the customer associated with this operator profile can create orders. You can select all product classes, or specify a list of up to 50 product classes. | ||||||||||||
Order creation | |||||||||||||
Type of order | Indicates the type of order that must be created when the
customer associated with this operator profile places an
order.
|
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Order status | Indicates the specific status that you want to assign to
the capture of scheduled orders by the customer associated with
this operator profile.
|
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Minimum number of days to ship | Indicates the number of days it typically takes to package and prepare a shipment for the customer associated with this operator profile. The order ship date is calculated as today's date plus your entry made here. | ||||||||||||
Allow non-stocked items | Indicates that the entry of an invalid stock code must be treated as if it were a non-stocked item. | ||||||||||||
Accept orders that fail credit check | Indicates that orders must be placed into suspense if the customer's credit limit/terms are exceeded. | ||||||||||||
Message to send if credit check failed | Indicates the message that must be sent if an order causes the credit limit/terms to be exceeded. | ||||||||||||
Operator to inform about new orders placed |
Indicates the operator who must be notified of any new orders placed by the customer associated with this operator profile. A message file (ADMMSG.DAT) is created by the order entry application in SYSPRO's working directory. This message file will contain information about orders created over the web. You can view this file from the SYSPRO Ribbon bar (Orders Created Externally. -> -> ). See |
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User defined sales message | Indicates user-defined text for this operator profile that will be displayed prominently within the sales order applet. |
Field | Description | ||||
---|---|---|---|---|---|
Access control | This column displays the key fields for which you can configure operator access. | ||||
Warehouses | Configures the level of warehouse access for this
operator. If you are editing your own warehouse restrictions, then you are only able to select those warehouses to which you have access.
|
||||
AR Branches | Configures the level of Accounts Receivable branch
information access for this operator. The access level defined here also applies to customer and account information within the SYSPRO Contact Management System. If you are editing your own AR branch restrictions, you are only able to select those branches to which you have access.
|
||||
AP Branches | Configures the level of Accounts Payable branch
information access for this operator. The access level defined here also applies to supplier information within the SYSPRO Contact Management System. If you are editing your own AP branch restrictions, you are only able to select those branches to which you have access. |
||||
Banks | Configures the level of bank information access for
this operator. If you are editing your own bank restrictions, you are only able to select those banks to which you have access. |
||||
Job Classification | Configures the level of access the operator will be
given to jobs, based on the job classification (providing the
job classification is not blank). Operators who are denied access to a job classification will be unable to:
|
||||
Account type | Configures access control to specific account types
within the Contact Management System. When defining a list of account types, you can configure up to 20 account types to be allowed/disallowed per operator. Review Security considerations within the Notes and warnings section. |
||||
Contact property | Configures access control to specific contact
properties within the Contact Management System. Up to 20 account types can be allowed/disallowed per operator. |
||||
Contact class | Configures access control to specific contact classes
within the Contact Management System. Up to 20 contact classes can be allowed/disallowed per operator. |
||||
Contact type | Configures access control to specific contact types
within the Contact Management System. Up to 20 contact types can be allowed/disallowed per operator. |
||||
Contact category | Configures access control to specific contact
categories within the Contact Management System. Up to 20 contact categories can be allowed/disallowed per operator. |
||||
Contact territory | Configures access control to specific contact
territories within the Contact Management System. Up to 20 contact territories can be allowed/disallowed per operator. |
||||
Access type | This indicates the level of access granted to the operator for the key field. | ||||
All | Grants the operator access to all values for the key field. | ||||
None | Denies the operator access to all values for the key field. | ||||
Allowed List | Defines a list of values for the key field to which the operator has access. | ||||
Denied List | Defines a list of values for the key field to which the operator does not have access. | ||||
Filter reports and browses | Prevents the operator from viewing the data for the key
field in browses or reports.
|
Field | Description |
---|---|
Add Roles | Uses the Roles program to maintain role descriptors. |
Organogram | Uses the Role Organogram Maintenance program to view and manipulate the hierarchy of roles (organogram) for your organization. |
Column 1 |
A tick in this column indicates the operator has been assigned to the role. If more than one role is enabled for an operator, then the operator can switch between these roles using the Switch Role option from the SYSPRO Desktop ( -> ). |
Role | This indicates the role descriptor which usually matches the job description or job function assigned to an operator. SYSPRO operators can be assigned up to five roles, enabling them to switch between assigned roles as required. |
Primary role |
A tick in this column indicates that this is the primary role for the operator. The Primary Role is the default role used when the operator logs in to SYSPRO. |
This pane configures settings for operators who will access your SYSPRO database using SYSPRO's Internet applications.
Field | Description | ||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Cascading stylesheets | |||||||||||||||
Style | Indicates the theme that must be applied to web pages
generated by the SYSPRO Internet
applications.
|
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Apply theme |
Indicates the theme that must be applied to web pages generated by the SYSPRO Internet applications for this operator. |
||||||||||||||
Style suffix | This defaults to the style suffix for the selected theme. | ||||||||||||||
Login | |||||||||||||||
Usage for web-based applications | Indicates how you want to control operator access to
functional areas of the web-based applications. These must be
defined according to the terms of your software license
agreement. They are apportioned using the e.net License Import Wizard program.
|
||||||||||||||
Concurrent users | Indicates the number of times that this operator code can be used as a login to the business objects of web-based applications within a 30 minute time period. | ||||||||||||||
Class | Indicates the class to which this operator belongs (see e.net Classes). |
Although denying an operator access to a CMS Account type prevents the operator from accessing that Account type, the security does not cascade down from Account security (i.e. the operator can still access contact information for an Account).
One reason for this is that a contact can be linked to multiple Accounts, Customers and Suppliers. In this case the access control for the organization is handled by Customer, Supplier and Account and the access control against a Contact is handled at the Contact level.
To restrict operators from viewing contacts for an Account you should use one or more of the Contact security settings (e.g. Contact property, classification, type, category or territory) to prevent access to the Contact information.
If an operator is allowed access to a program within either a primary or subgroup, then the operator has access to that program.
In the following example, where an operator belongs to three groups, the operator's security level is equivalent to Allowed for the programs listed:
Program | Primary Group | Subgroup1 | Subgroup2 |
---|---|---|---|
Asset Group Maintenance | Denied | Browse only | Allowed |
A/P Period end | Denied | Allowed | Denied |
GIT Transactions | Browse only | Allowed | Browse only |
If the global role configuration option: Access control always by role is enabled (Roles) then no information is displayed in the Access list view if the operator belongs to a role. Access control must be defined against the role (see Role Access Control Maintenance).
If the global role configuration option: Activities and fields always by role is enabled (Roles) then the Activities and Fields section of the Security pane is disabled and must be defined against the role (see Role Activities and Fields Maintenance).
If the global role configuration option: All operators must be assigned to a role (Roles) is enabled, then you will be unable to save details for an operator until the operator is assigned to a role. This applies to any new operator added as well as any existing operator changed from the time this option is enabled. Changes made will only take effect once the operator logs back into SYSPRO.
Operator role settings for display and entry forms takes precedence over any operator or group or company setting.
If the activity: Save docking layout when using roles is disabled, then changes to the personal view of an operator's role (e.g. pin and unpin panes and change splitter positions) are not saved when the operator exits the application.
Columns in a list view can be removed and repositioned when roles are in use. However, any changes made by the operator are not saved and the original list view layout for the current role is restored when next the application is launched.
If you are using the Contact Management System then, when deleting an operator code, only the link to the contact in CMS is removed not the contact itself.
When you delete an operator code, the operator name is no longer displayed in any SYSPRO program where it was previously visible, regardless of whether transaction details were captured before the operator was deleted.
The reason for this is that programs reference the Operator table/file to retrieve the operator name (i.e. the operator name is not saved against a transaction).
Instead of deleting the operator, you could prevent the operator code from being used by enabling the option: Operator locked out (Operators).
If you need to change the sa password in SQL, then you should change it against all the operators first and then only change it in SQL.
When you change the sa password in SQL first, none of the operators will be able to log in, which means you cannot change the operators' password at the SQL server authentication - Password field.
If you have done this, then create a dummy C-Isam company to log in to SYSPRO and change the operators' sa password to the new sa password in SQL.
Inserting Application Help
You would typically follow this procedure to display help for the current program in a customized pane that can be pinned to the program window.
Information includes step-by-step instructions for the various functions available within the program, including a brief overview of what the program does, what setup options are required and how to personalize the program.
Open the program for which you want to insert application help into a customized pane.
This functionality is only available for a program that has panes.
Right-click any form field.
You can also click the triangle menu icon that appears in the title area of a pane.
Select Insert Application Help from the context-sensitive menu.
The application help appears in a pane within your program. You can reposition the pane using the docking stickers or pin it to the program window.
Removing the Application Help pane
If you no longer want to display application help in a pane for your current program, you can simply remove it.
Select the Close icon in the right-hand corner of the application help pane.
Confirm that you want to delete the pane.