You use this program to capture the header details applicable to an entire order.
Field | Description |
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Save | Select this to apply all the changes you made to the order header. |
Cancel | Select this to ignore any changes you made and to return to the previous screen. |
This screen is displayed when you change the Ship date for the order and save the information.
Field | Description |
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Change all order lines to have new ship date | Select this to apply the ship date you entered in the Ship date field to all order lines. |
Enter new customer request date for all lines | Select this to change the Customer request
date for all lines on the order. When you select this option, the date field is enabled for you to enter the new Customer request date required. |
OK | Select this to accept your changes and to return to the previous screen. |
Cancel | Select this to ignore any changes you made and to return to the previous screen. |
You use the options on this pane to view and amend the current delivery address details to which goods will be shipped for the customer. The Sold to Address details are also displayed and you can optionally specify that this must be used as the ship address.
Field | Description | ||||
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Address Selection | |||||
Multiple Ship Address | Select this to use the SYSPRO Multiple Customer Address List program to select a
specific ship to address from a list of addresses for the
customer. When maintaining information on the header for a Dispatch note, you will not be able to select a different address code if the sales order is defined as using line level address codes (Sales Order Entry). The message Cannot change address code from " " when dispatching by address code is displayed. You can manually change the actual address and if you do, then the address code is cleared when the option Clear multiple ship address code is enabled (Sales Orders Setup) otherwise it is retained. |
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Ship To Address | Select this to use the Ship to address defined against the customer (Customers). | ||||
Sold To Address |
Select this to replace the Ship to address with the Sold to address details for the order. The Sold to address usually indicates the address to which the invoice documentation must be routed and is defined against the customer (Customers). |
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Ship to address | This indicates the address to which the items must be
sent. The ship address assigned to the customer is used when you query or print an order. If you change the customer's ship address details for a particular order, then the information held against the order is used when querying or printing that order. You can manually change this address or use the Address Selection function to apply an address.
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Ship to name | This indicates the name of the customer that you selected for the order. You can change the name if the Ship to name differs from the name defined against the client (Customers). | ||||
Address |
This defaults to the default address defined against the customer (Customers) and which will be used as the default address for the order. If you are processing a Supply Chain Transfer order type, then the address of the target warehouse is displayed in these fields. The system automatically displays the customer's address, excluding the postal/zip code. If no Ship to address is defined (or you need to enter a different address) you can enter the applicable address here. If you want to ensure that the Ship to Address assigned during order entry is always used when querying or printing an order that is still in progress (regardless of whether the customer's Ship to Address details change) then you must enable the option: Fix address at time of order entry (Sales Orders Setup). If you do not select this option, then the latest Ship to Address held against the customer is used when querying or printing an order that is still in progress. If, against the order, you selected the option: Ship address per line (Sales Order Entry) then the ship address defined against each individual order line is used. |
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Postal/zip code | This indicates the postal/zip code of the Ship to address. | ||||
Language | You can indicate the language code to use if you enabled the option:
Multi-language for document printing in the System Setup
program.
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Sold to address | The Sold to address defined against the customer is displayed for information purposes. You can use the Address Selection function to change the Ship to address to the Sold to address if required. | ||||
Sold to name | This indicates the name and address. This is defined against the customer (Customers - Sold to address). | ||||
Language | You can indicate the language code to use if you enabled the option:
Multi-language for document printing in the System Setup
program.
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Email address | Indicate the email address to which you want to email
the Dispatch note and Dispatch
invoice for the current order. This defaults to the
email address defined against the customer (Customers). If you want to use this email address for the dispatch documents, then you need to:
This email address only applies for Dispatch Notes. For sales orders, the email address is maintained in the Order Header pane of the Sales Order Entry program. |
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Shipping Instructions |
Indicate the shipping details that you want to assign to the order. This includes the ship date, special instructions, ship via, and alternate key information. You can additionally indicate to apply the available ship quantity to an order. You also use this tab to view and amend details that will be printed on delivery notes and invoices. |
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Ship date | Indicate when stock is due to leave the warehouse. This
date is also used by the Requirements Planning system to
determine when stock is required. The ship date defaults to
your current system date unless you changed the ship date
using the Options function. For a
Scheduled order, this indicates the default line ship
date. When you maintain the order header and you change the Ship date, you are given the option to apply the new ship date to all order lines currently on the order. For a Blanket Sales Order, the Shipment days field on the contract (Contract Maintenance) is used to calculate the ship date. |
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Special instruction | Indicate the message that you want to print on order documents for the customer. If you defined special instructions against the customer (Customers) then this is displayed here by default. | ||||
Alternate key |
Capture user-defined information that can be used as an additional sequencing key for your orders. Within the Sales Orders Setup options you can configure the system to force the entry of an alternate key when capturing orders. In addition, you can configure the generation of a default entry based on the customer's geographic area, or the warehouse assigned to the order, or the branch assigned to the order. You can also tailor the wording for this prompt to suit your own requirements. To print the alternate key on sales order documents, a print position must be defined in the format that you select to use for your documents (SO Document Formats). |
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Ship via code | Select this to use the Browse on Shipping Instructions program to select a
shipping instruction code to apply to the order. If you indicated that your Ship via usage is Coded (Sales Orders Setup) then you can enter a code to automatically retrieve the associated ship via message assigned to the code. |
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Ship via description |
Indicate the shipping message that you want to print on delivery notes and invoices. If you entered a default shipping instruction message or a shipping instruction code against the customer (Customers) then that message is automatically displayed in this field, but can be changed. If you did not enter a default message or default message code against the customer, then the message defined against the Shipping instructions default message option (Sales Orders Setup) is displayed. |
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Apply available ship quantity | Select this to indicate that the program must calculate
the quantity of stock that is available to ship.
This option is not available when the SO Header Maintenance program is called from the SO Supply Chain Transfer Creation, Sales Order Import, Quotations, Quotation Confirmation and Part Billings programs. |
You use the options on this pane to view and amend customer invoice details for the order that you are processing.
Field | Description | ||||||||
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Invoice information | |||||||||
Invoice number |
You can only access this field if you are processing a credit note, debit note or billing document and the Billing type is set to Post-billing with invoice (Sales Orders Setup). If you are processing a Billing document and you do not enter an invoice number, the invoice number is assigned as follows:
If you did not select the setup option: Same invoice for different customers (Set Key Information) then all Sales invoices created within a single SYSPRO company must have a unique number. This applies irrespective of both the order and the invoice numbering methods selected. If you enter an existing invoice number when processing a credit note for a sales order invoice, you can select (from the original invoiced sales order) those lines you want to credit (see SO Sales Order Lines from Reprint). Similarly, if you enter an existing dispatch invoice number when processing a credit note for a dispatch invoice, you can select (from the original dispatch invoiced sales order) those lines you want to credit (see SO Dispatch Order Lines from Reprint). |
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Order branch | This indicates the branch applicable to this sales
order only. The default value is the branch defined against
the customer (Customers) or the default branch that was
selected using the Options function from
the main Sales Order Entry window. When you process a SCT (supply chain transfer), the Branch defaults to the branch defined against the receiving warehouse unless the sales order numbering method is defined By branch and the option Use source branch for SCT numbering is enabled (Set Key Information) in which case the Branch defaults to the branch defined against the source warehouse. The branch cannot be changed using the SO Header Maintenance program when processing a SCT.
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AR invoice terms | This defines the period in which a customer qualifies for discount and the period within which an invoice is due to be paid. The default terms held against the customer is reflected here, but you can select the invoice terms that you want to apply to the order. (Customers). | ||||||||
Ordered by |
Indicate the order type for the order. Order types are maintained using the Order Types program. If the setup option: Validate order type is selected (Sales Orders Setup) then you must enter a valid order type in this field. This field defaults to the order type defined against the customer (Customers). If this is not defined, then it defaults to the Order type default defined for Sales Orders (Sales Orders Setup). This is the default wording for this field, but is replaced by whatever wording you defined for the Order typePrompt field (Sales Orders Setup). |
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Geographic area | This indicates the geographic area applicable to the
customer for this order. The geographic area assigned to the
customer is displayed by default (Customers). If you change the geographic area for an order with existing lines and tax is defined by geographic area (Company Tax Options Setup) then you are prompted to change all lines to the new area tax codes. If you select Yes, then all lines are updated accordingly.
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GIT reference | Enter a reference number for a Supply Chain Transfer
transaction. This field is only enabled if the option: Goods in transit reference is set to Manual (Set Key Information). |
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Payment method | The entry made at the Payment method field is output to
the sales tax file and is reflected against each invoice
printed on the Sales Tax. In some countries this field is used
to indicate whether sales tax is immediately
due.
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Exchange rate details | |||||||||
Fixed rate | This option enables you to access the Exchange rate field and specify the exchange rate applicable to the currency of the customer. | ||||||||
Exchange rate | This indicates the currency exchange rate applicable to the currency assigned to the customer (Customers). You can access this field only if the Fixed exchanged rate option is selected. | ||||||||
Intrastat details | When creating a sales order for an EC customer you must enter the EC information required for EC statistical reports. | ||||||||
Nationality | This indicates the nationality code for the country in which the
account/supplier/customer is located.
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Shipping location | This indicates the default shipping location assigned to the customer or warehouse, but can be changed if required. | ||||||||
Delivery terms |
This indicates the three-character alphanumeric Incoterms code, denoting the terms of delivery.
This field defaults to the delivery terms defined against the customer. If the terms are not defined against the customer, then this field defaults to the delivery terms defined for the company. If you are processing a credit note against an existing invoice and you select lines from the original invoice, then the Intrastat information from the original order is displayed by default. |
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Nature of transaction |
This indicates a three-character numeric code denoting the type of transaction being declared on the Supplementary Declaration. This field defaults to the nature of transaction code for invoices or credit notes (depending on the type of order being processed) defined against the customer (Customers). If this code is not defined against the customer, then this field defaults to the nature of transaction code for dispatches defined for the company (Intrastat Setup). The default can be changed if required. If you are processing a credit note against an existing invoice and you select lines from the original invoice, then the Intrastat information from the original order is displayed by default. This information is printed on the Supplementary Declaration for dispatches. |
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Mode of transport |
This indicates a two-character numeric code denoting the mode of transport used to deliver the goods. If you are processing a credit note against an existing invoice and you select lines from the original invoice, then the Intrastat information from the original order is displayed by default. This field is for documentary purposes and is printed on the Supplementary Declaration for dispatches. |
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Process |
This indicates a single-character numeric code denoting the process used. If you are processing a credit note against an existing invoice and you select lines from the original invoice, then the Intrastat information from the original order is displayed by default. This field is for documentary purposes and is printed on the Aggregate Sales Listing summary report. |
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Triangulation required |
Select this if you need to convert from one currency to another currency via an intermediate currency (to conform with European Monetary Union regulations). For the triangulation feature to work, you need to select the option: Triangulation required (Company Maintenance). In addition, you need to use the Currencies program to define the Triangulation options for the currencies in which you want to process sales orders. |
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Declaration exchange rate | This field displays the declaration exchange rate
defined against the currency (Currencies - EC Rates). This exchange rate is used to calculate the local currency transaction value printed on the Supplementary Declaration for dispatches and Aggregate sales Listing (Sales Tax EU) and differs from the normal exchange rate used for transactions. |
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Tax information |
You use these options to amend the tax status of orders you intend processing for the customer during the current run of the program. See Field considerations in Notes and warnings.
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Tax status | If the default exempt status held against the customer
is changed, then this is indicated on the
Sales Tax.
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Tax exemption no | Indicate the tax exemption number of the customer where the customer qualifies for tax exemption on certain goods. | ||||||||
Customer tax reg no | Indicate the customer's company tax registration number
applicable to the order. This information is defined against
the customer using the Customers program. See Field considerations in Notes and warnings.
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The following information is only displayed if you selected the USA Tax by advanced geocodes system or the USA AVP sales tax system (Company Tax Options Setup). See also Browse on Extended Tax Codes. | |||||||||
State (extended tax code) | This indicates the state code that forms part of the full tax geo code. | ||||||||
County (extended tax code) | This indicates the county code that forms part of the full tax geo code. | ||||||||
City (extended tax code) | This indicates the city code that forms part of the full tax geo code. | ||||||||
Extended tax code | This indicates the geocode applicable to the order. | ||||||||
Extended tax base rate | This indicates the base rate for the extended tax code. |
This pane provides additional information relating to the order.
Field | Description |
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Order capture information | |
Operator who last changed this order | This indicates the code of the operator who last amended the order. |
Operator who last released this order | This indicates the code of the operator who released the order from a status of Suspense. An order is typically placed in a status of suspense by the system if the customer's credit limit or credit terms have been exceeded. See Sales Orders Setup. |
System date at entry | This indicates the system date on which the order was originally captured. |
Order captured at | This indicates the time at which the order was originally captured. |
Date last delivery note printed | This indicates the time at which the last delivery note was printed for the order. |
Delivery note | This indicates the document number of the last delivery note printed for the order. |
Date last invoice printed | This indicates the date on which the last invoice was printed for the order. |
Last invoice printed at | This indicates the time at which the last invoice was printed for the order. |
Invoice | This indicates the document number of the last invoice printed for the order. |
Time taken (in minutes) | |
Time take to add the order | This indicates the number of minutes taken to capture the order. |
Time take to change the order | This indicates the number of minutes taken to change the order. |
This program is loaded when you select the Change Order Header option from the Edit menu of the Sales Order Entry program.
The Field Selector option enabling you to add custom form fields to the Shipping Information pane is disabled until the sales order number has been allocated, because the sales order number forms part of the key. Custom form fields are saved in the CusSorMaster+ table.
Delivery Terms and Shipping Location's can only be captured if:
a valid Nationality code has been entered, and EC Vat is in force, or
the option Capture non EC members delivery terms is enabled in the Intrastat Setup program.
The Delivery Terms and Shipping Location defaults defined in Suppliers and Customers take precedence over those defined in the Intrastat Setup program.
To reflect the Delivery Terms and Shipping Location on sales order and purchase order documents, ensure that these fields are enabled in the document format setup programs (only available with Word and SRS document printing).
Delivery terms are maintained using the Intrastat Delivery Terms program.
Shipping locations are maintained using the Shipping Locations program.
Nature of transaction codes are maintained using the Intrastat Transaction Nature program.
Operator access to the following fields within this program can be restricted. You configure this using the Security Fields function of the Operators program.
Field | Description |
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SO Tax status |
Controls whether an operator can access the Tax status field on a Sales Order Header using either the Sales Order Entry, Sales Order Entry Express or SO Header Maintenance program. |
SO Customer company tax registration no |
Controls whether an operator can access the Customer tax regn or Customer tax reg no field on a Sales Order Header in either the Sales Order Entry, Sales Order Entry Express or SO Header Maintenance program respectively. |