> SYSPRO Point of Sale Print Service

SYSPRO Point of Sale Print Service

This service is used for printing Point of Sale documents.

Applications using this service

  • SYSPRO Point of Sale

Getting Started

Installation

  1. Run the SYSPRO_Point_of_Sale_Print_Service.exe executable.

    You can obtain the file from the Ports and Downloads section of the InfoZone. Otherwise, contact your local reseller for more information.

    After any port updates, we recommend you restart the service to release any e.net business objects which may be held by the service.

    Reinstalling a service is typically only required if an updated and/or improved version of the service is released.

  2. During the installation you will be required to configure settings for the service (for printer access):

    Installation field Description
    Domain The name of the network to which you are connecting.
    User name The user login credentials used to access the network.
    Password The password credentials used to access the network.

Troubleshooting

Debugging and diagnostics

You can troubleshoot errors or failures when using this service by editing the associated config file in elevated mode (i.e. with administrator privileges).

The REDDOTTENGINE.exe.config file is located in the folder to which you installed the service and defaults to: C:\Program Files (x86)\SYSPRO\SYSPRO Point of Sale Services.

[Note]

You should only edit this file for debugging purposes.

Don't use this as a method to update values for the service. The reason for this is that a wizard installation updates the system registry, which is what is read when using the service. A fresh installation will overwrite these values, which may cause problems when you next run the service.

Key Description
iTunesIP 0.0.0.0
iTunesPort 0
iTunesServiceInterval 5000
iTunesTimeOut 30000
iTunesEchoMessageInterval 60000
EnableiTunes False/True. If set to False then the iTunes posting timer and iTunes town crier timers will not be started
PrintCount 1