SYSPRO 8 Machine Learning

This service can be installed on any server as long as the SYSPRO 8 e.net Communications Load Balancer endpoint is configured correctly in the service's configuration file.

Microsoft .NET Framework 4.8
SYSPRO 8 e.net Communications Load Balancer

A valid endpoint must be configured in the Setup Options program of SYSPRO 8.

Installation considerations

This service is installed using the SYSPRO Installer Application.
If you have two installations of the SYSPRO 8 Machine Learning service installed on different servers, then you can configure SYSPRO to use a Training end point and a Prediction end point.

Separate endpoints for training and predicting ensures better responsiveness, especially as the training endpoint may seem unresponsive when training projects.

Solving

Debugging and Diagnostics

Service Config.exe file

You can debug this service by editing the associated config file in elevated mode (i.e. with administrator privileges).

The web.config file is located in the inetpub\wwwroot\SYSPROHarmonyAPI folder.

Windows Event Viewer function

You can view monitoring and troubleshooting messages about this service using the Event Viewer function in Windows:

(Control Panel > System and Security Administrative Tools > Event Viewer > Applications and Service Logs)

This service outputs an event log to the SYSPROAI file.

Windows Services function

You can start, stop, restart and configure this service using the Services function in Windows:

(Control Panel > System and Security Administrative Tools > Services)

FAQs

What are service operators and what are they used for?

Service operators are created by SYSPRO and are used by SYSPRO services to obtain information about SYSPRO.

The service operator code starts with a double underscore to differentiate them from other operators. A default company code must be assigned to each service operator within the Operator Maintenance program, as we use the company code to log in the service operator via e.net .

The following is a list of service operators and their function within SYSPRO:

The __ADSYNC service operator is used by the SYSPRO 8 Active Directory Sync Service to push Microsoft Active Directory (AD) information into SYSPRO for Active Directory managed operators.
The __DFM service operator is used by the SYSPRO 8 Document Flow Manager Folder Poller and SYSPRO 8 Document Flow Manager Queue Poller to monitor folders, send files to the queue and process files.
The __ESP service operator is used by the following services:
- SYSPRO 8 Espresso Service,
- SYSPRO 8 Espresso Notification Service,
- SYSPRO Espresso Development Plugin and the
- SYSPRO Avanti Web Service to obtain information for the password reset and forgot password functionality.
The __POS service operator is used by the SYSPRO 8 Point of Sale Services to determine and validate the setup options and required credentials at start up, update the required databases and post to SYSPRO (if the Point of Sale operator doesn't have access to SYSPRO).
The __RUL service operator is used by the SYSPRO 8 Rules Engine Service and the SYSPRO 8 Rules Data Service.
The __SA service operator is used by the SYSPRO 8 Analytics service to make business object calls.
The __SAI service operator is used by the SYSPRO 8 Machine Learning service.
The __SRS service operator is used by the SYSPRO 8 Reporting Host Service and the SYSPRO 8 Cognitive Service to manage client-side report printing.

Only specific services use service operators to log in via e.net.
SYSPRO creates service operators by copying the ADMIN operator. If the ADMIN operator record doesn't exist (i.e. it may have been deleted), then the current operator is used when saving system details from the Setup Options program.

What is the difference between a service operator and a normal operator?

Service operators are signed in by a SYSPRO service and are used for any functionality that is required by the service to obtain information about SYSPRO.

Normal operators sign in to SYSPRO with a username and password. They access certain programs and functions to perform specific tasks.

For example:

the __SRS service operator is used by the SYSPRO 8 Reporting Host Service to obtain information about the companies in an environment, but it isn't used by the business object to retrieve the data for a report, as that would be the specific normal operator that submits the request for the report.

* product-authoring@syspro.com