Quick Guide: Updating to SYSPRO 8 2023

This article covers the process and important points to note when updating to SYSPRO 8 2023, as well as a few tips and tricks to make the process easier.

The areas covered include:

Prerequisites from SYSPRO 8 2023 onwards
Update process to SYSPRO 8 2023
Licensing Changes: SYSPRO Reporting Services
SQL Updates by Release
Program and Business Object Updates by Release
SYSPRO 8 2023 List of Program Changes

PDF version

Release Prerequisites

SYSPRO Software Upgrades Required

In the ever-evolving world of ERP software, staying current with software updates is crucial for harnessing the full potential of SYSPRO 8. Therefore, before updating to SYSPRO 8 2023, you will need to uninstall the previous SYSPRO runtime before installing the new version:

Using the Windows Services program:

Ensure that all SYSPRO services and any other applications utilizing the SYSPRO runtime are stopped.

This helps minimize file locks.
From the Windows Control Panel:

Uninstall the following components:
- Micro Focus COBOL Server
- Micro Focus License Manager
Ensure to reboot your system once these components have been removed.
Utilizing the SYSPRO Installer Application:

Perform a system update to SYSPRO 8 2023.

This process will automatically deploy the latest SYSPRO runtime during the update.

SYSPRO Reporting Software

The install and use of the SYSPRO Additional Reporting Software is dependent on your installed version of SYSPRO 8:

Additional Reporting Software 2013 (i.e. SAP Crystal Reports 2013):

Applies to SYSPRO 8 2020 R1 and prior versions.

Due to SAP Crystal Reports 2013 having reached the end of its life cycle, the Additional Reporting Software 2013 is no longer available for new installations from January 2024.
Additional Reporting Software 2016 (i.e. SAP Crystal Reports 2016):

Applies to SYSPRO 8 2020 R2, SYSPRO 8 2021 R1 and SYSPRO 8 2021 R2.

Due to SAP Crystal Reports 2016 having reached the end of its life cycle, the Additional Reporting Software 2016 is no longer available for new installations from January 2024.
Additional Reporting Software 2020 (i.e. SAP Crystal Reports 2020):

Applies to SYSPRO 8 2021 R2 to SYSPRO 8 2023.

From January 2024, the Additional Reporting Software 2020 is the only SAP Crystal Reports version available for new installations.
Additional Reporting Software 2020 SP4 (i.e. SAP Crystal Reports Server 2020 SP4 server-side and SAP Crystal Reports Server 2020 SP35 client-side):

Applies to SYSPRO 8 2023 and later versions.

This is only applicable within SYSPRO 8 2023 if Hotfix KB8100663 has been applied.

Additional Reporting Software 2020 is now required for the SYSPRO Client when using SYSPRO 8 2023 and later versions.

The following indicates the prerequisites for Additional Reporting Software 2020:

Technology Requirements

Server Side Software:
- Microsoft .NET Framework 4.8
- SAP Crystal Reports Server 2020
- SYSPRO 8 Runtime
- SYSPRO 8 Reporting Host Service
Client-Side Software:

Requirements to print SYSPRO reports using the SRS technology, via client-side:
- Microsoft .NET Framework 4.8
- SAP Crystal Reports Runtime Engine
- SYSPRO 8 Runtime
- SYSPRO 8 Reporting Components
Designer Software:

Requirements to change the standard SYSPRO SRS reports or design your own reports / documents, via client-side:
- Microsoft .NET Framework 4.8
- SAP Crystal Reports Runtime Engine
- SYSPRO 8 Runtime
- SYSPRO 8 Reporting Components
- SAP Crystal Reports 2020 SP2
- BusinessObjects .NET SDK 64bit 4.3 SP2
- SYSPRO 8 Reporting Designer Addin

Update Process

Before commencing with an update to the latest release, ensure to check the sizes of your transaction log directories and shrink the transaction logs if required. This will ensure that you have enough disk space available for the database updates when they occur.

Run the SYSPRO Installer Application on the SYSPRO Application server.
Once connected to the SYSPRO Deployment Service, enter your InfoZone login credentials (and customer code if applicable). Ensure that you use the correct credentials as subsequent notifications rely on this information.
From the home screen select the SYSPRO ERP Software option.
Identify the deployment group you want to update and select the Update button. This creates a text file (SYSPRO_Deployment_Release_Update.txt) in the SYSPRO Deployment Downloads folder, providing details about the machines belonging to the group, as well as the software installed on each of those machines. Software updates must be applied to all machines in a group to complete the process otherwise the deployment group remains listed as Update in progress.
Select SYSPRO 8 2023 as the release to update.

The SYSPRO Runtime Update system message will prohibit you from proceeding if you have not yet uninstalled the previous SYSPRO runtime components.

Considerations when using SYSPRO Reporting Software:

If the SYSPRO 8 Reporting Host Service is installed, the app verifies if any version of the SYSPRO Reporting Software is also installed. If it detects an installed version of SYSPRO Reporting Software that is not supported by the selected release (or if its unable to detect the current version) a system message is displayed.

Select the Reporting Software option to access the Reporting Software screen, from where you can uninstall your current Reporting Software and install the correct version as required.

Once you have ensured that you have the correct version of Reporting Software installed, enable the Reporting software updated, continue Release Update option within this message box and select the Continue function to proceed with the release update.
From the Product Updates available for Release screen, select the products you want to update for the new release, followed by the Continue option.
After accepting the license terms and conditions, a summary of all products to be installed is displayed.
Select Begin Install to proceed with the installation of all selected products.
Update any additional servers in your deployment group that require an update (listed as update in progress).
Log in to SYSPRO 8 as an Administrator. A minor database update is performed to your system-wide tables and to each company-specific table.
- The duration of the minor database update depends on the number of records in the latest database.
- This database update applies to all companies listed within the SysproAdmin table (i.e. not just the company selected for your login).
- You will be able to see the version of SYSPRO that you are using in the bottom left of the main menu.

You are now ready to start using SYSPRO 8 2023.

Licensing Changes: SYSPRO Reporting Services

The licensing structure for SYSPRO Reporting Services has been re-engineered to distinguish between client-side and server-side reporting.

From SYSPRO 8 2023 onwards, the following licensing options are available for new SYSPRO 8 installations:

Client-side only

Each client PC can have a single copy of the SYSPRO Reporting client-side environment, enabling report generation directly on the client PC.
Server-side only

A single server can have a single copy of the SYSPRO Reporting server-side environment, enabling reports to be generated on the specified server.
Both Client-side and Server-side

The site can install the SYSPRO Reporting environment to generate reports on both the server and each client PC.

Typically, this is useful during the transition from client-side to server-side reporting (or vice versa) when users may need to toggle between the two. Once the trial/setup period is complete, users can then choose the appropriate client-side or server-side license.

This change applies to all new SYSPRO 8 sites from SYSPRO 8 2023 onwards.

Existing sites installed before SYSPRO 8 2023 are not affected, and their current reporting capability remains unchanged.

To accommodate this change, a new XML element called <CrystalLicense> has been added to the License.xml file (in the <Customer> header node). This element can be defined as one of the following options:

Client-side only
Server-side only
Both Client and Server-side
Legacy (both Client-side and Server-side)

A legacy site refers to any SYSPRO site installed before the SYSPRO 8 2023 General Availability release.

Where can I see my reporting selection in SYSPRO?

The selection of your reporting environment, as defined within your license (i.e. Client reporting, Server reporting, Both Client and Server or Legacy) is visible within the following SYSPRO programs:

Company Setup:

When browsing the SYSPRO company from the login dialog, the reporting option defined within your license is indicated in the Crystal field within the System settings section.
Company Maintenance:

The reporting option defined within your license is indicated in the Crystal field within the Registration pane.

The Reporting configuration setup options (Setup Options > System Setup > Reporting) (which remain as is) allow one of the following options to be defined for your reporting:

Server-side reporting using SQL
Client-side reporting using SQL
Client-side reporting using XML

SQL, Program and Business Object Updates

SQL Updates by Release

This topic outlines the table changes that have been made for each release of SYSPRO 8.

Program and Business Object Updates by Release

This topic outlines the programs and business objects that have been added or deleted for each release of SYSPRO 8.

SYSPRO 8 2023 List of Program Changes

This article provides a list of all program changes made in the SYSPRO 8 2023 release.

PDF version

* product-authoring@syspro.com