Personal Settings

If you use Office 365 credentials to send email using SMTP (using server-side reporting) then you'll need to configure an app password to use when sending email via SMTP. This is because basic authentication has been deprecated by Microsoft.

1. Microsoft Office 365 configuration:

   1. Sign into the Microsoft Office 365 portal:

      portal.office.com

   2. Select the View Account option or navigate to https://myaccount.microsoft.com/?ref=MeControl

   3. From the Security Info section, select the Update info option.

   4. Select Add sign-in method.

   5. Indicate App password as the method that you want to add.

   6. Select Add to proceed.

   7. Enter the relevant App password name.

   8. Once you have entered the app password name, the Next button becomes enabled.

      Select Next for your app password to be generated.

   9. Copy the generated password for use within SYSPRO to update your Office 365 integration password.

2. Log into SYSPRO:

   1. Open thePersonal Settings program (SYSPRO Ribbon bar > Home > Personal Settings).

   2. Update the password entry against the Password field of the Office 365 Credentials section with the app password created for the specific Office 365 account.

   3. Save your changes.

The configured operator then uses the app password when sending email via SMTP using Office 365 Integration, thereby allowing SMTP emailing in a personalized way.

Alternatively, if you have a generic system-wide account used by all operators, then you can define this app password against your system-wide settings (Setup Options > System Setup > Connectivity).