RTS Maintenance - Allow and Reject

Exploring

This program lets you accept or reject an RTS.

Things you can do in this program include:

  • Capture additional details when accepting or rejecting an RTS.

  • Post the RTS to create ledger transactions.

This program can't be run standalone and is accessed from the following program(s):

  • RTS Review

    From the Accept or Reject function.

Starting

When accessing this program, you may be prompted to perform a conversion if you previously used the legacy Returned to Vendor system. During the conversion, the legacy RTV tables are renamed and converted, and journals are copied from the legacy RTV tables to the latest Return to Supplier tables.

The following modules are required:

  • Accounts Payable

  • Inventory Control
  • Purchase Orders including the GRN system
  • Return Merchandise

You can restrict access to the eSignature transactions within a program at operator, group, role or company level (configured using the Electronic Signature Configuration Setup program). Electronic Signatures provide security access, transaction logging and event triggering that gives you greater control over your system changes.

Controls access to the Accept function when approving returns to supplier in the RTS Maintenance - Accept/Reject business object.

Controls access to the Accept function when approving returns to supplier in the RTS Maintenance - Accept/Reject

Controls access to the Reject function when approving returns to supplier in the RTS Maintenance - Accept/Reject business object.

You can restrict operator access to programs by assigning them to groups and applying access control against the group (configured using the Operator Groups program).

The following configuration options in SYSPRO may affect processing within this program or feature, including whether certain fields and options are accessible.

The Setup Options program lets you configure how SYSPRO behaves across all modules. These settings can affect processing within this program.

Setup Options > Company > General

  • Default warehouse

Setup Options > Configuration > Distribution > Return to Supplier

  • Non-stocked product class
  • Create a credit for freight or handling

Setup Options > History > Distribution > Purchase Orders

  • Completed returns to supplier

Setup Options > Keys > Distribution - Purchasing

  • Key type
  • Case
  • Suppress leading zeros
  • Presentation length
  • Numbering method
  • Next RTS number
  • Next RTS invoice

Setup Options > General Ledger Integration > Inventory Ledger Codes

  • Non-stocked

Setup Options > General Ledger Integration > Return to Supplier Ledger Codes

  • Control
  • Freight
  • Handling

  • An RTS for a non-stocked item can only be approved if a default warehouse is defined against the operator or the company.

Solving

This message is displayed when you have increased the quantity on the Approved quantity field of the RTS Maintenance - Allow and Reject program and it is more than the quantity that was originally captured.

You can't increase the approved quantity of an RTS.

If more stock items are affected, you must capture an additional RTS for the newly identified stock.

This message is displayed when you have decreased the quantity on the Approved quantity field of the RTS Maintenance - Allow and Reject program.

Select Yes if you want to decrease the quantity originally approved and post the RTS.

If this was done by mistake, select No and correct the quantity displayed in the Approved quantity field of the RTS Maintenance - Allow and Reject program.

This message is displayed when you have selected the Post option in the RTS Maintenance - Allow and Reject program and indicates the GRN and/or purchase order that was generated by the RTS.

Select Print if you want to print the return slip.

Select Close to close the message box and return to the RTS Review program.

An RTS for a non-stocked item can only be approved if a default warehouse is defined against the operator or the company.

You can define a default warehouse for the operator at the Warehouse field of the Operator Maintenance program (SYSPRO Ribbon bar > Setup > Operators).

You can define a default warehouse at company level at the Default warehouse setup option (Setup Options > Company > General).

Using

The following indicates the possible status codes for an RTS transaction.

Status Description
N - Normal

The RTS has been created.
A - Accepted

The supplier has accepted the RTS and agreed to a credit or a replacement.
R - Rejected

The supplier has rejected the RTS.
  • Press Ctrl+F1 within a listview or form to view a complete list of functions available.

Referencing

This window is displayed when you select the Accept or Reject option on the RTS Review pane.

Field Description

Post

This lets you post the RTS transactions to the General Ledger.

Once posted, a message is displayed indicating the journal, GRN and/or purchase order number.

RTS Accept/Reject

 

Return to Supplier Accept/Reject

 

Supplier

This indicates the supplier from whom the item was purchased and to whom the item will be returned.

This field can't be edited.

Supplier name

This indicates the description of the supplier.

Supplier reference

This indicates the supplier reference, which could be the supplier’s RMA number or other relevant information.

Although 30 characters are allowed on this field, the business object that is used to create the GRN restricts the field to 20 characters. Therefore, only the first 20 characters are sent to the GRN system.

Notation

This displays the notation entered on the RTS and displays additional information and/or descriptions.

You can update the notation text at this stage, if required.
Reference

This indicates the program that was used to create the RTS.

The text: Created by rma is displayed if the RTS from RMA program was used to create the RTS.

Approved quantity This indicates the RTS quantity that was approved.
Approved uom This indicates the stock item's unit of measure that was approved for the RTS.
Approved price This indicates the stock item's price that was approved for the RTS.
Close date

This field is for informational purposes only.
Return to Supplier Accept Complete this section when the supplier has agreed to issue a credit note or replacement stock for the returned item.
RTS Type

Select the type of RTS that you want to process.

Select this if the supplier has agreed to repair or replace the stock item.

A purchase order will be generated so that the replacement can be receipted into stock.

Select this if the supplier has agreed to issue a credit note.

This generates a negative goods received note in the GRN system and the related journal.

This applies to stocked and non-stocked goods.

GRN This indicates the GRN number that is created once the RTS is posted.
Purchase order

This indicates the purchase order number when a replacement for the return is requested. The purchase order is created once the RTS is posted.
Due date

This indicates the date when the RTS was captured.
Currency This indicates the supplier's currency.
Currency type

This indicates the currency type, which can either be Local or Foreign.

Freight charges

Capture the freight charges that will be incurred if the items are returned to the supplier.

The Create a credit for freight or handling setup option determines whether you can capture freight and/or handling charges for the RTS.
Freight ledger code

Enter the ledger account to which freight charges will be posted.

This transaction is posted as defined at the Freight field in the General ledger accounts setup options.
Freight ledger description This indicates the description of the freight charges ledger account.
Handling charges

This lets you capture handling charges, should you incur these when returning the stock items to the supplier.

The Create a credit for freight or handling setup option determines whether you can capture freight and/or handling charges for the RTS.
Handling ledger code

Enter the ledger account to which handling charge transactions will be posted.

This transaction is posted as defined at the Handling field in the General ledger accounts setup options.
Handling ledger description This indicates the description for the Handling charges ledger account.
RTS Details  
Details  
RTS number This indicates the RTS number.
Stock code This indicates the item that is being returned to the supplier.
Stock description This indicates the description of the stock item that is returned to the supplier.
Stock type

This indicates the stock type, which can either be Stocked or Non-stocked.

An RTS for a non-stocked item can only be approved if a default warehouse is defined against the operator or the company.
Warehouse

This indicates the warehouse that returns the stock items to the supplier.

 
Original quantity This indicates the original quantity that was returned to the supplier and for which a credit is requested.

Original uom

 This indicates the original unit of measure in which the stock was received from the supplier.
Original price This indicates the original price of the stock item when it was ordered from the supplier.
Buyer

This indicates the buyer code who requested the purchase of the stock item that is being returned.
Buyer name This indicates the name of the buyer who requested the purchase of the stock item that is being returned.
Contact Enter the name of person who can be contacted at the supplier.
Tax code This indicates the tax code that was used when the stock was purchased from the supplier.