Active Directory Link Operator

Exploring

This program lets you link Active Directory users to existing SYSPRO operators.

This program cannot be run standalone and is accessible from within the following program(s):

  • Active Directory User Management

    From the Link to operator function.

Microsoft Active Directory (AD) is a directory service developed by Microsoft for Windows domain networks.

It consists of several services that run on Windows Server to manage permissions and access to networked resources.

An organizational unit (OU) is a subdivision within Microsoft Active Directory (AD) into which you can place the following objects:

  • Users
  • Groups (e.g. Security groups)
  • Computers
  • Other organizational units

You can create organizational units to mirror your organization's functional or business structure, and each domain can implement its own organizational unit hierarchy.

Security groups provide an efficient way to assign access to resources on your network. They enable the following:

  • Assign user rights to security groups in Microsoft Active Directory (AD).

  • Assign permissions to security groups for resources.

Topics

Single Sign-on

Programs

Active Directory User Management

Add Operator and Link to AD User

Operator Maintenance

Services

SYSPRO 8 Active Directory Sync Service

Starting

You can restrict operator access to activities within a program (configured using the Operator Maintenance program).

You can restrict operator access to the fields within a program (configured using the Operator Maintenance program).

You can restrict access to the eSignature transactions within a program at operator, group, role or company level (configured using the eSignature Setup program). Electronic Signatures provide security access, transaction logging and event triggering that gives you greater control over your system changes.

You can restrict operator access to programs by assigning them to groups and applying access control against the group (configured using the Operator Groups program).

You can restrict operator access to functions within a program using passwords (configured using the Password Definition program). When defined, the password must be entered before you can access the function.

The following configuration options in SYSPRO may affect processing within this program or feature, including whether certain fields and options are accessible.

The System Setup program lets you configure your SYSPRO environment. These settings can affect processing within this program.

SYSPRO Ribbon bar > Setup > General Setup

  • Active Directory sync required
  • AD sync service endpoint
  • Email configuration
  • Failure email required
  • Review email required
  • Success email required
  • SMTP server IP address
  • Outgoing email address
  • Username
  • Password
  • Server port
  • Use SSL

  • SYSPRO operators cannot be enabled for simultaneous use of Multi-Factor Authentication and Single Sign-on (Active Directory user).

  • Single Sign-on is unavailable for SYSPRO Avanti, the SYSPRO Supply Chain Portal and SYSPRO Espresso. For this reason, an operator who is configured to use Single Sign-on will not have access to those environments.

Solving

You can rename the SYSPRO.ERP security group in Microsoft Active Directory (AD) by adding a suffix to the group name.

For example:

SYSPRO.ERP.ACCOUNTS

When you install the SYSPRO 8 Active Directory Sync Service (using the SYSPRO Installer app) ensure that you enter this suffix at the Security Group Suffix parameter field.

If required, you can update the suffix after installing the SYSPRO 8 Active Directory Sync Service:

  1. Create a custom.config file:

    To create a custom.config file, make a copy of the SYSPRO.AD.Sync.Service.exe.config file and rename it to custom.config.

    The custom.config file can then contain the entry you want to modify and the startup node. Any entries not contained in the custom.config file are retrieved from the original SYSPRO.AD.Sync.Service.exe.config file.

    You should ideally stop the service while you do this, otherwise the configurations will be picked up at the next poll interval.

  2. Update the ADSecurityGroup key's value with the new security group name.

None.

The synchronization between SYSPRO and Microsoft Active Directory (AD) is a one-way service.

SYSPRO operators defined as AD Managed are managed by Microsoft Active Directory (AD) and updated accordingly in SYSPRO automatically when the SYSPRO 8 Active Directory Sync Service runs.

The following operator attributes are managed by Microsoft Active Directory (AD) and cannot be maintained in SYSPRO for Active Directory operators:

  • Operator name
  • Operator email address
  • Network user name
  • Operator status (i.e. Active, Disabled or Removed)

A user who is removed from the SYSPRO.ERP security group in Microsoft Active Directory (AD) is automatically disabled within SYSPRO when the SYSPRO 8 Active Directory Sync Service synchronizes with Microsoft Active Directory (AD).

The SYSPRO 8 Active Directory Sync Service must be run as a named user that has READ permission to access Microsoft Active Directory (AD) or as a service account which does not require its password to expire.

If you have configured receiving emails in the System Setup program (Review email required, Failure email required, Success email required) the following variables are passed to the email templates when the Microsoft Active Directory (AD) synchronization takes place:

  • $SsoUserCount$

    Count of users added for review.

  • $SsoOpChanged$

    Count of operators with changes (e.g. email, name).

  • $SsoOpActivated$

    Count of operators whose status has changed to active from disabled or removed.

  • $SsoOpDisabled$

    Count of operators whose status has changed to disabled.

  • $SsoOpRemoved$

    Count of operators whose status has changed to removed.

  • $FailedMsg$

    If the synchronization fails, then this contains the message as written to the log file.

The PollInterval is set to default every 12 hours, but can be changed if required.

The minimum setting is 0.30 minutes.

An operator Template is required when adding a new SYSPRO operator for an Active Directory user in the Active Directory User Management program.

  1. Open the Operator Maintenance program.

    Reset your toolbar to ensure all the latest options are visible.

  2. From the Edit menu, select Maintain templates.

  3. Enter the template code in the Template field on the toolbar and press tab.

  4. Enter details for the following mandatory fields on the Operator Details pane:

    • Operator name (this becomes the template description)
    • Operator group

  5. Configure any security groups, roles and other attributes that you require against the template.

  6. Enter any remaining information that you require as defaults for the operator template, or accept the defaults provided.

  7. Save the operator template.

    Template operator codes are prefixed with __Template_ and their operator type records as Template.

The following functions become available in the Active Directory User Management program after linking an Active Directory user to a SYSPRO operator:

  • Delink operator

    This delinks the operator from the Active Directory user but retains the SYSPRO operator code.

  • Delete operator

    This completely removes the SYSPRO operator.

An operator who is delinked in the Active Directory User Management program remains visible in the program as they are still part of the SYSPRO AdmSsoUsers table.

If you don't want to see delinked operators in the Active Directory User Management program, highlight the operator and select the Hide Users option from the toolbar menu.

SMTP details are required if you have configured any of the following email options in the System Setup program:

  • Review email required
  • Failure email required
  • Success email required

Using

The synchronization process occurs once you have enabled Single Sign-on and added the relevant users to the SYSPRO.ERP security group in Microsoft Active Directory (AD).

When an Active Directory user belongs to the SYSPRO.ERP security group, they are assumed to be personnel in the organization who have access to the SYSPRO ERP application and are therefore SYSPRO operators. This is important because Active Directory users on many sites include personnel who use additional applications and don't necessarily require access to SYSPRO.

  1. The SYSPRO 8 Active Directory Sync Service interrogates Microsoft Active Directory (AD) to read all users contained within the SYSPRO.ERP security group, either by direct membership or via a nested group.

    This lets you take advantage of an existing Active Directory security grouping (if it exists) without having to duplicate existing groups.

    The service provides an audit trail of all updates that occur and stores this information in the AdmSsoUsersSyncLog table of your system-wide database.

    The service updates the SYSPRO AdmSsoUsers table, which updates the users linked to SYSPRO operators shown in the Active Directory User Management program.

  2. The Active Directory User Management program lets you to assign Active Directory users to existing SYSPRO operator codes, or to create new SYSPRO operator codes to which you want to assign Active Directory users.

  3. The SYSPRO 8 Active Directory Sync Service detects any change against the attributes of operators in the SYSPRO.ERP security group of Microsoft Active Directory (AD) during its next synchronization schedule and updates SYSPRO (the AdmSsoUsers table and the relevant operators' details).

    Operator attributes include:

    • Operator name
    • Operator email address
    • Network user name
    • Operator status (i.e. Active, Disabled or Removed)

  4. You are notified via email (if this is configured) that changes requiring your attention have been made in Microsoft Active Directory (AD).

    For example:

    New users are added to the security group in Microsoft Active Directory (AD) which require SYSPRO operator assignment.

    This prompts you to run the Active Directory User Management program to review the changes and manage accordingly.

  • Columns in a list view are sometimes hidden by default. You can reinstate them using the Field Chooser option from the context-sensitive menu (displayed by right-clicking a header column header in the list view). Select and drag the required column to a position in the list view header.
  • Press Ctrl+F1 within a list view or form to view a complete list of functions available.

Referencing

Field Description
Link Operator to AD User

Once you have captured all the relevant information, select this option to link the defined SYSPRO operator to the selected Active Directory user.

The program will exit and return you to the Active Directory User Management program.
Show matching operators

Enable this option to see any SYSPRO operator records that possibly match the selected Active Directory user.

These are displayed in the Available Operators pane.
Field Description
Link operator  
Operator

This indicates the SYSPRO operator record that must be assigned to the Active Directory user.

Use the browse icon to search for the operator using the Operator Browse program, or select the applicable operator from the Available Operators pane.
AD user information  
Name

This indicates the descriptive name of the Active Directory user.
Email

This indicates the current email address of the user, as defined by the AD administrator in Active Directory.
Network user

This indicates the current Active Directory network user name, as defined by the AD administrator in Active Directory.
Display name

This indicates the current Active Directory display name for the user, as defined by the AD administrator in Active Directory.
Principle name

This indicates the AD Principle Name of the user, as defined by the AD administrator in Active Directory.
AD status

This indicates the current Active Directory status of the user, as defined by the AD administrator in Active Directory.

This pane displays operator records available for you to select and assign to the Active Directory user.

If the Show matching operators option on the toolbar is enabled, only operators that possibly match the Active Directory user are displayed (this is based on a similar name, network user name and/or email address).