Forgot Password

This lets you reset your SYSPRO passwords without the assistance of a system administrator. Typically, you are locked out of the system when you exceed the pre-defined number of login attempts allowed.

You can request a password reset from the SYSPRO login screen by selecting the Forgot Password function.

You are then notified via email that a request for a password reset has been received and that the password has been reset.

The email includes a temporary password which is valid for a specified time period. When next you log into SYSPRO using the temporary password, you will need to enter a new password.

• This functionality is accessed from the SYSPRO login screen.

You configure the password setup options using the System Setup program.

• Enable the Allow operator to reset password option within the Forgotten password options section of the Password definition pane.
• Specify the number of hours before the temporary password expires at the Hours before reset password expires field.
• Use the Maintain link at the Temporary password email template field to customize the email that is sent out when the password reset request is received.
• Enable the Email administrator option within the Notify when login attempt exceeded section on the Password definition pane.
• Use the Maintain link at the Login exceeded email template field to customize the email that is sent out when the number of login attempts is exceeded.

• The email settings are specified in the Email / SMTP settings pane