This program establishes the relative performance of a network from various client workstations. The program is run from the workstation that is encountering network speed issues.
| Field | Description | ||||||
|---|---|---|---|---|---|---|---|
| Test Duration (sec) | Indicate the number of seconds required for the test. | ||||||
| Data size (bytes) | This defaults to 64503 bytes | ||||||
| Start Test | Select this to start the test. The program attempts to bounce data chunks between the workstation and the server as many times as it can within a time span of 60 seconds. Each complete bounce is known as a dialog call. The more dialog calls completed within 60 seconds the better. |
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| Print Report | Prints a report of the test
results.
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The number of dialog calls obtained between a workstation and the SYSPRO application server can be influenced by a number of factors:
If a workstation is diagnosed as being sluggish it could be because of a number of factors:
If a server is diagnosed as been sluggish it could be because of a number of factors:
Incorrect configuration of memory resources thus allowing applications like SQL to claim all the available memory under load.
SQL has the potential to claim up to 2 Gigabytes of memory. This could be a problem in a server with a total of 2 Gigabytes of memory. A lack of memory resources cause the server to become extremely sluggish. The solution is to either configure SQL to use less memory or install more memory in the server.
If all operators on the network are experiencing slow response times, then the problem is most likely related to the server or to the network.
The server is central to all the users and therefore if the server is overloaded all the users will experience performance degradation.
Runaway processes on the server can also cause the server to slow down drastically. You can use the Windows Task Manager program to detect and remove runaway processes. Runaway processes are created when a user is unable to log off gracefully and instead the client/server connection between the workstation and the server is unexpectedly severed due to power problems, network issues or operators rebooting their workstations without following the required logoff procedures.
If 3 out of 50 workstations are experiencing speed issues across the network at a particular site, then the problem is unlikely to be associated with the server. If the server was at fault then all 50 workstations would experience problems.
The problem relevant to the three workstations could be because of a number of factors: